Terms of Service

Terms of Service

This website is operated by Tudora ("we", "us", "our"). By visiting our site or buying from us, you agree to these Terms of Service.

1. Online store

By placing an order, you confirm that you are at least the age of majority where you live and that the information you provide is accurate and complete.

2. Products and pricing

We try to describe and photograph our products as accurately as possible. Colors may look slightly different depending on your screen. Prices may change without notice. We may limit quantities or cancel an order if a product is listed with an obvious pricing error; if we do, we'll refund you in full.

3. Orders and payment

We may refuse or cancel any order, for example if we suspect fraud. If we cancel an order after you've paid, we'll refund you in full. Payments are processed securely by our payment providers. We never see or store your full card details.

4. Shipping and returns

Shipping is covered by our Shipping Policy, and returns and refunds by our Returns & Refunds policy.

5. Product use

Our products are pet accessories, not medical devices. Please follow the product guidance, choose the right size for your pet, and supervise pets that tend to chew.

6. Intellectual property

The content on this site, including text, graphics, logos and images, belongs to us or our licensors and may not be copied without permission.

7. Limitation of liability

As far as the law allows, we are not liable for indirect, incidental or consequential damages arising from your use of our site or products. Our total liability for any claim is limited to the amount you paid for the product involved.

8. Privacy

Our Privacy Policy explains how we handle your personal information.

9. Changes to these terms

We may update these terms from time to time. The current version is always posted on this page.

10. Contact

For questions about these terms, email gettudora@gmail.com.